Please review our Return Policy to ensure your product(s) qualify for a return claim. To obtain a refund for your product, please complete the following three steps:
Refund Step 1
To request a return authorization please complete the email form below:
Refund Step 2
Once we have authorised the return we will provide you with the return address.
Make sure to include your name, phone number and a copy of your original invoice in your returned package. We recommend you use a courier or registered mail to ensure your return can be tracked and not lost in transit. We are not responsible items that are lost in the return process.
Refund Step 3
On receipt of your returned products, we will review the items and approve the refund. Please allow up to 30 days from date your return is received for refund to be processed.You will receive an email once the refund has been issued.