Terms & Conditions

Simply Better Limited ('Simply Better') provides the services available on this website(the 'website') to you subject to the following terms:

  • We are based in Hong Kong; any contract to buy Simply Better products will be covered by the Laws of the Hong Kong Special Administrative Region of The People's Republic of China.
  • Whilst we do our best to make sure that all the information on the website is up to date and accurate, we do not make any express guarantees of this.
  • Simply Better cannot be held liable if anyone is injured or property is damaged because of the way the information on our website is used.
  • Simply Better uses encryption to protect your personal data however as the Internet is not 100% secure, you do transmit data at your own risk.
  • The products we sell on our website are intended for personal use and not for resale. If you would like to apply for a wholesale account please contact us.
  • Our brand name, logos, trademarks, images, illustrations, designs, icons, photographs and written materials on the website are subject to copyright. As such they must not be copied without our permission.
  • The prices of our products are in Hong Kong Dollars (HKD) but may not include delivery which can vary depending on your chosen means of delivery and (in some cases) according to where you live. See our Delivery Policy for more information.
  • When you place an order via our website you agree to our terms and conditions. We will deliver your order as long as it is paid for, in stock and we do not think the order is fraudulent.
  • You can return any product that is faulty for a refund within 14 days of purchase. We will not refund if a product that has been used, although we may, at our discretion, replace it for an alternative. We have no control over how a product has been stored once it has been delivered so we will not resell goods that have been returned to us. See our Returns Policy for more information.
  • Your privacy is very important to us. We will never sell or loan your personal information. See our Privacy Policy for more information on what data we collect.
  • Our website content (including Terms and Conditions, Delivery/Returns Policy, Privacy Policy, etc.) has been designed in English. If there is any discrepancy between translated versions of our website the English version applies.
  • We reserve the right to update our terms at any time, without prior notice, and conditions and will post changes here. The updated Terms and Conditions will become valid as soon as they appear on our website.

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